Parent's Page

What Parents Need to Know:


The University Counseling Center (UCC) staff members know that sometimes parents can become frustrated when it comes to the rules of confidentiality.  Parents feel as though they should be able to know what their son or daughter is working on in counseling, however, confidentiality is crucial when it comes to establishing a healthy and effective counseling relationship.

Tennessee state law and ethical guidelines prohibit UCC staff from sharing any information about a student's counseling services without a signed release of information from the student.  There are, however, some exceptions.  For instance, when a counselor believes that a student/client may be in imminent danger of harming himself/herself or another person OR when a counselor suspects the abuse of children, the elderly, or any other vulnerable person.

We encourage parents to talk openly with their son or daughter if they wish to know more about their counseling experience.  For the most part, students tend to respond positively to open and honest communication. 


How You Can Help

Here at the UCC, we are available to assist parents who may be concerned about their son or daughter's well-being.  UCC staff members are more than happy to make contact with students whose parents and/or others identify as being in need of counseling services, however please know that when it comes to setting up an appointment it is the individual student's responsibility to set and keep appointments.  Parents who have questions or would like to refer a student for counseling services may call or email one of our counselors by clicking here.