Accreditation and Complaint Process


Graduation from a physical therapist assistant education program accredited by the Commission on Accreditation in Physical Therapy Education (CAPTE), 3030 Potomac Ave, Suite 100, Alexandria, VA 22314; phone; 703-706-3245; is necessary for eligibility to sit for the licensure examination, which is required in all states.

Effective July 19, 2022, Freed-Hardeman University has been granted Candidate for Accreditation status by the Commission on Accreditation in Physical Therapy Education (CAPTE), 3030 Potomac Ave., Suite 100, Alexandria, Virginia 22305-3085; phone: 703-706-3245; email: If needing to contact the program/institution directly, please call Dr. Ashley Prentice, Program Director, at 731-989-6097 or email


Candidate for Accreditation is an accreditation status of affiliation with the Commission on Accreditation in Physical Therapy Education that indicates the program may matriculate students in technical/professional courses. Achievement of Candidate for Accreditation status does not assure that the program will be granted Initial Accreditation.


If any involved party would like to file a complaint with CAPTE, the complaint may be


submitted by mail to:

3030 Potomac Ave, Suite 100

Alexandria, VA 22314


submitted by e-mail to:


submitted by phone by:

(703) 706-3245 to file a verbal complaint



Considering the PTA program is in the development process, an accreditation contingency plan has been developed. The plan would come into play if candidacy were approved, and the initial accreditation were denied. Should initial accreditation be denied, graduation of the first cohort would be delayed until any deficiencies are remedied. If the program could not continue, University administration would facilitate the acceptance of students into other accredited college programs. Completed PTA coursework credits would be transferable at Freed-Hardeman University for the required elective hours for graduation, but transfer of credits to another PTA program cannot be guaranteed. Students will not receive any monetary refund if the program were not to receive accreditation. The PTA core faculty are working diligently to ensure the success of the program.


If a complaint occurs about a student while on a clinical education experience, complaints regarding the student should first be addressed to the Director of Clinical Education, Brian Vaughn. Mr. Vaughn may be contacted at or by phone at 731-989-6560.

If a complaint falls outside of due process, complaints regarding the program should be addressed first to the PTA Program Director, Dr. Ashley Prentice. Dr. Prentice may be contacted at or by phone at 731-989-6097.

Unresolved complaints or complaints about the PTA Program Director should be directed to the Dean of the College of Arts and Sciences, Dr. LeAnn Davis. Dr. Davis may be reached at or by phone at 731-989-6931.

All complaints will be documented, including the projected outcome, and kept on file at the program facility. All complaints will be stored in a locked filing cabinet located in the program director’s office.

Complaints regarding Accreditation of this program should be addressed to the Commission for Accreditation for Physical Therapy Education. This Commission is located at 3030 Potomac Ave., Suite 100, Alexandria, Virginia, 22305.

No retaliation will occur by the program or university to any individual filing a complaint regarding Freed-Hardeman University’s Physical Therapist Assistant Program or the faculty who staff the program.