Accreditation and Complaint Process


Graduation from a physical therapist assistant education program accredited by the Commission on Accreditation in Physical Therapy Education (CAPTE), 3030 Potomac Ave, Suite 100, Alexandria, VA 22314; phone; 703-706-3245; is necessary for eligibility to sit for the licensure examination, which is required in all states.

Freed-Hardeman University is seeking accreditation of a new physical therapist assistant education program from CAPTE. The program is planning to submit an Application for Candidacy, which is the formal application required in the pre-accreditation stage, on March 1, 2022. Submission of this document does not assure that the program will be granted Candidate for Accreditation status. Achievement of Candidate for Accreditation status is required prior to implementation of the program; therefore, no students may be enrolled in the program courses until Candidate for Accreditation status has been achieved. Further, though achievement of Candidate for Accreditation status signifies satisfactory progress toward accreditation, it does not assure that the program will be granted accreditation. 

If any involved party would like to file a complaint with CAPTE, the complaint may be

submitted by mail to:

1111 North Fairfax Street

Alexandria, VA 22305


submitted by e-mail to:


submitted by phone by:

(703) 706-3245 to file a verbal complaint



Considering the PTA program is in the development process, an accreditation contingency plan has been developed. The plan would come into play if candidacy were approved, and the initial accreditation were denied. Should initial accreditation be denied, graduation of the first cohort would be delayed until any deficiencies are remedied. If the program could not continue, University administration would facilitate the acceptance of students into other accredited college programs. Completed PTA coursework credits would be transferable at Freed-Hardeman University for the required elective hours for graduation, but transfer of credits to another PTA program cannot be guaranteed. Students will not receive any monetary refund if the program were not to receive accreditation. The PTA core faculty are working diligently to ensure the success of the program.


If a complaint falls outside of due process, complaints regarding the program should be addressed first to the PTA Program Director, Dr. Ashley Prentice. Dr. Prentice may be contacted at or by phone at 731-989-6097.

Unresolved complaints or complaints about the PTA Program Director should be directed to the Dean of the College of Arts and Sciences, Dr. LeAnn Davis. Dr. Davis may be reached at or by phone at 731-989-6931.

All complaints will be documented, including the projected outcome, and kept on file at the program facility. All complaints will be stored in a locked filing cabinet located in the program director’s office.

Complaints regarding Accreditation of this program should be addressed to the Commission for Accreditation for Physical Therapy Education. This Commission is located at 3030 Potomac Ave., Suite 100, Alexandria, Virginia, 22305.

No retaliation will occur by the program or university to any individual filing a complaint regarding Freed-Hardeman University’s Physical Therapist Assistant Program or the faculty who staff the program.