IT has teamed up with GoToAssist to help us better serve our faculty, staff and students. Using this software, IT can give remote assistance to any user whether they use a Mac or a PC.
While our online HelpDesk should be the primary means of receiving assistance, there are times when access to your computer is vital in troubleshooting a given issue. When a HelpDesk technician needs access to your computer, we will do this remotely using GoToAssist.
Once a HelpDesk technician has been assigned to provide you assistance, you can do the following while on the phone with the technician:
158 East Main Street
Henderson, TN 38340
FHU / Memphis
5565 Shelby Oaks Drive
Memphis, TN 38134
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